Thank you for your patience and sincerest apologies for any inconvenience caused. Please let us know below if you continue to experience any additional issues. UPDATE: This issue should now be resolved. No official word has been shared yet on what caused the issue. Update: According to the Google Fi Product Forum, the service is back up and fully functional for customers. This of course has the drawback of not being very mobile. The easiest fix is to simply switch to Google Fi’s WiFi Calling, if at all possible, as WiFi Calling seems to be unaffected by the issue. In the meantime, if you’re affected by this issue and need to get back to placing phone calls as usual, there’s two simple ways to do it. We sincerely apologize for the inconvenience. Our team is aware of an issue with placing and receiving calls on Fi and is actively working on a fix. Google has acknowledged the issue on their Google Fi Product Forum, and claims that a proper fix is on the way. It seems that SMS and mobile data are unaffected by the issue. Google Fi customers nationwide have reported, as spotted by Android Police, that their devices are currently unable to place or receive phone calls without a WiFi connection. Today, Google Fi has hit a major snag, leaving customers unable to place or receive phone calls, but thankfully there’s a simple fix. At the end of last year, Google rebranded Project Fi to Google Fi, to indicate that their cell service was ready for the big leagues.
